Frequently Asked Questions
Please read our FAQ page before sending us a message. Below is a Shortlist of Questions
Yes! All our products are shipped out by Australia wide registered couriers, tracking will be provided in a shipment notification email.
Under certain circumstances yes you can, please view our returns policy here.
To learn more about the care and storage of your playmats please see our care instructions here
Generally, it is not recommended, To learn more about the care and storage of your playmats please see our care instructions here
To learn more about the care and storage of your playmats please see our care instructions here.
Send us an email
write to us
If you wish to write to us, please send any inquiries to our office at:
Bebelux
Level 54, 111 Eagle st
Brisbane City, QLD 4000
Please note that this is an office address only and not open to the public